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Procedure for returning products for countries outside the European community.

Valid for both the Warranty and the Returns of goods.

Contact us in advance to arrange the return procedure, use the channel Whatsapp

1

Contact us in advance on Whatsapp to organize the return or to try to solve your problem.

2

Download the Warranty form, fill it out completely and attach it inside the package.

3

Carefully pack the product to be returned.

4

Go to a local post office, take a CN23 form for international shipping.

5

Fill in the form paying attention to:

6

Enter the destination address correctly

7

Description of the goods: SPARE PARTS **

** Motor, intercom, etc. etc.

8

Quantity of the goods: 1

even if it is a box with components.

9

Shipment Weight: Indicate the actual weight of the shipment.

10

Value of the goods: 10 $

We do not accept shipments with a value greater than 10 $

11

Reason for shipping: RETURN 

12

enter our telephone number

+39 06 9854933

13

In the comments area: write n. MotointercoM order

14

Once delivered to the Post Office, send us the track of the package, it will be inserted in your order form.

EXAMPLE CN23

CN23