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Procedure for returning products for countries outside the European community.
Valid for both the Warranty* and Returned Goods**.
Contact us in advance to arrange the return procedure, use the Telegram or Whatsapp channel
- Contact us in advance to organize the return or to try to solve your problem.
- We will send you the pro-forma invoice to be placed on the outside of the parcel.
- Download the Warranty or Return form , fill it in completely and attach it inside the package.
- Pack the product to be returned carefully.
- Go to a local post office, pick up a CN23 form for international shipping.
- Fill in the form paying attention to:
- Enter the destination address correctly.
- Description of goods: SPARE PARTS ** ** engine, intercom, chassis.
- Goods quantity 1. Shipment weight: Enter the actual weight of the shipment.
- Value of the goods: $10 We do not accept shipments with a value greater than $10
- Reason for shipment: RETURN / RETURN
- Enter our telephone number: +39 06 9854933
- In the comments space: write the n. motointercom order Una
- once delivered to the Post Office, send us the trace of the package, it will be inserted in your order file.
* The shipping costs are charged to the customer, the return shipment is charged to us with an economic system.
** Shipping costs are charged to the customer, they will be reimbursed for a maximum of the shipping cost incurred for the shipment, if the purchase of the goods has taken advantage of the free shipping, the economic shipping shipment will prevail.