We have a new software release for Freecom X and the Spirits (3.1) and also for Packtalk Custom (2.1)

See release notes and instructions below.* Critical bug fixes for smartphones running Android 13

If your Android 13 smartphone is having trouble connecting your Cardo Communicator with the Cardo Connect mobile app, this version is for you!

The release fixes these connection issues, but to download it to your phone, you'll need to choose one of the following two methods to update your unit.

Method 1: Using a non-Android phone 13

Pair your unit with an iPhone or non-Android phone 13

Download and install the Cardo Connect mobile app

Activate the app and follow the onscreen instructions

Method 2: Through a laptop/desktop connection

connect a USB Type-C cable (like the one that comes in the box) to a desktop or laptop running Windows or macOS

Click here and follow the instructions