Free return within 14 days of receipt of the product
A recommendation, before buying the product, be sure it is what you really want, if you have any doubts contact us.
Returning a product has never been easier. Even if the legislature provides for communications by registered mail and fax from us, this is not the case
just contact us on our Whatsapp channel and we will be happy to help you fill in the return request.
To be eligible for return, the product must be in the same condition in which it was received, complete with packaging , labels , protections and films . Therefore, returns of products that are returned without the original packaging, that have been used or that have been damaged , will not be accepted, where the damage has been caused by an assembly that does not comply with the specifications of the product itself.
Cannot be returned:
Electronic products if activated or registered cannot be returned.
Mechanical products if mounted or with obvious signs cannot be returned.
Products in general with missing pieces cannot be returned.
Repackaging I know in some specific cases:
Products with damaged box or with signs of wear or neglect can be returned with a penalty in the refund, equal to the restoration of the package.
Products composed of several components, if some of them are missing or showing signs of application / assembly. Refund with penalty equal to the cost of the missing or used pieces.
The return or replacement process is very simple. Just send the item well packed complete with all accessories and packaging with the original tax document that you received with your order. Send everything to our office, a refund will be issued after verification.
Italy : We will send the courier directly to your home to make the collection.
Community Europe : It will be your responsibility to provide for the shipment with the traceable economic system, to add the shipping costs incurred to the reimbursement. In some cases it will be possible to send our courier for collection.
Rest of the World : It will be your responsibility to arrange for the shipment with the traceable economic system, to add the shipping costs incurred to the reimbursement.
Due to the low percentages of revenue on the products (convenient purchase price) it is not possible to send our courier for collection, but we always guarantee free returns.