Right of withdrawal
Pursuant to art. 64 et seq. DL 206/2005, if the customer a consumer (ie a person who buys goods for purposes not related to his professional activity, or does not indicate the purchase order form to All Motorcycle Umberto Eliggi a reference VAT), is entitled to rescind the purchase contract for any reason, without the need for explanation and without any penalty payment.
To exercise this right, the customer will have to send to All Motorcycle Umberto Eliggi a notice to that effect within 10 working days from the date of receipt of goods.
This communication will have to be sent by registered letter with acknowledgment of receipt, addressed to All Motorcycle Eliggi Umberto Via Ennio Visca 55 00048 Nettuno (RM) Italy within the said period of 14 days or fax to 0039 89,280,161 6. In the latter case, the fax must be followed (within 48 hours) a confirmation sent by registered letter with acknowledgment of receipt.
Upon receipt of such notice of termination, the Customer Service All Motorcycle Eliggi Umberto provveder to inform the customer of the instructions on the mode of return of goods that will have to happen within the next 48 hours.
Conditions for the exercise of the right of withdrawal
The law applies to product purchased in its entirety, it can be exercised only on the withdrawal of the product purchased, the law does not apply to products sealed once opened, the item purchased will have to be returned intact and in their original packaging, complete in all its parts (including any documentation and accessories), according to the law, the shipping costs are the responsibility of the customer, the shipment until the certificate of receipt in our warehouse, under the complete responsibility of the customer, in the case the goods are damaged during shipping, All Motorcycle Eliggi Umberto give notice to the customer (within the next business day upon receipt of the goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the property (if insured), in this eventualit, the product will be returned, with shipping costsborne by the customer, while canceling the request for withdrawal.
All Motorcycle Eliggi Umberto is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments upon arrival at the warehouse, the product will be inspected for any damages not caused by transport.
If the original packaging inside / outside is ruined, All Motorcycle Eliggi Umberto provveder deduct from the refund due to a percentage equal to 20% of it, towards the cost of recovery of the goods.
Without prejudice to any repair costs for damage to the original Everything Motorcycle Eliggi Umberto provveder refund the customer the full amount already paid, within 14 days from the date of return shipment of the goods (through the issue of credit notes)
Sar customer care promptly provide the bank on which to obtain the transfer (ABI - CAB - swift-Account of the invoice).
The right of withdrawal is lost for lack of the essential integrity of the property (packing and / or its contents), where all Motorcycle Eliggi Umberto finds:
- the lack of the external / internal packaging;
- the absence of elements of the product;
- damage to the product for reasons other than itstransport.
In case of forfeiture of the right of withdrawal, All Motorcycle Eliggi Umberto provveder return to sender the property purchased by charging the same shipping charges or ship COD.
Where indicated, products sold by All Motorcycle Eliggi Umberto are backed by the manufacturer's warranty. To benefit from it, the customer will have to keep the invoice or delivery note which will receive along with the products purchased. Eliggi All Motorcycle Umberto guarantees only the material integrity of the Products at the time of delivery. Any faults must be reported by the customer, subject to forfeiture, no later than ten (10) days from the date of delivery. In this case the customer will have the right to the replacement of products damaged upon upon return of the same, having no right to compensation for any client further damage. Shipping costs necessary to replace the Products shall be borne by All Motorcycle Eliggi Umberto.
Notwithstanding the provisions of the preceding paragraph, All Motorcycle Eliggi Umbertodoes not give any warranty on the products additional to that already provided by individual producers.
The customer is not entitled to damages or compensation, as well as any contractual or tort liability for direct or indirect damages to persons and / or property caused by goods purchased from All Motorcycle Eliggi Umberto.
Any complaint will have to be addressed to All Motorcycle Eliggi Umberto Via Ennio Visca 55 00048 Nettuno (Rome)
The sales contract between the customer and All Motorcycle Eliggi Umberto is concluded in Italy and governed by Italian law.
All Motorcycle Eliggi Umberto Via Ennio Visca 55 00048 Neptune RM
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